Welcome to VTCSecure
The Global Leader in Communication Access for those with Disabilities.
VTCSecure is comprised of a hand-picked group of industry telecom experts, disability specialists and elite management who use the latest technology and implemented best practices to create the most advanced next generation communication solutions. Our focus is to set a higher bar for accessibility and providing answers to communication problems by delivering the communication tools necessary for all people to do their jobs and live their lives to the fullest extent imaginable. We design, create and host advanced communication service software for businesses, governments and citizens around the globe. Our service based cloud solutions can be used to enhance your current business processes, deliver functional equivalence to those with disabilities and provide a next generational call center experience for your customers by providing the very best secure on-demand Voice, Video, Real-Time Text and Speech Transcription services available.
What We Do
WorldWide Accessible Communication Solutions for the Deaf and/or Blind Communities
Our solutions include a variety of products including, but not limited to, Video Relay Service for the Deaf (VRS), On Demand Video Remote Interpreting (VRI), Deaf to Deaf Call Centers as well as Video Remote Assistance for the Blind. We have set up services for the Deaf, Hard of Hearing and Blind all over the world as our mission is Equal & Effective Communication for ALL.
Consult with Organizations, Governments and Businesses to assist meeting the need of the Deaf/Blind communities
With over 20 years of experience building and setting up accessible services in Fortune 500 Companies, Financial Institutions and Government offices we can consult and testify in several areas relating to ADA compliance and help people find the best way to comply.
Live Video, Voice and Real-time Text Solutions
Our state of the art platform was built to be installed anywhere in the world. We offer the most robust, secure and scalable Full Service Video, Voice and Real-Time Text Platform. It can be used for Next Generation Call Center Services as well as for Live Online Video Career Fairs and Live Video Authentication for Identity Verification. Already built in are specialty services like Automated Speech to Text for Heard of Hearing customers as well Foreign Language Translation for Foreign Speakers.
Our Approach
VTCSecure takes a collaborative approach to technological innovation. We recognize that necessity is the mother of all invention, and that demand for equal and effective communication among the Deaf and Hard of Hearing initially gave rise to our video call center solutions. We will always remain dedicated to serving the telecommunication needs of members of of the disabilities communities, and thus seek input from those users of our technology. Additionally, our partner businesses, governments, and organizations have had an important voice in shaping the development of our technology. Their feedback not only helps us create the highest quality of products and services, but it also expands the conversation about disabilities, telecommunications, and technological advancement on a larger scale.
Ultimately, our approach is very simple: we seek to fully understand the business, product, or service needed, as well as the specific needs of customers or end users. When we design solutions for a specific community, such as the Deaf or Blind Communities, we interact with the end users to determine what features and specific requirements need to be addressed so we can develop a specific solution that meets both the customers and end users needs.
TranslateLive and ILA- The Instant Language Assistant
After years of experience building technology for those with disabilities VTCSecure has focused last few years on integrating new technology for using AI for Speech to Text and Text to Speech specifically help those who were Deaf, Hard of Hearing and Deaf-Blind. While in development for use on the SOLVES platform it was realized that this technology could be used to create a device that could not only assist in communication between people who have different communication abilities but also any two people who do not speak the same language. VTCSecure in 2018 established our sister company TranslateLive LLC to focus on creating these devices and services. The award winning ILA Hardware by TranslateLive is the only device on the market built for Business and Government that now allows them communicate with ANYONE they need to interact with. Check out www.TranslateLive.com to learn more about the ILA Device.